The Concierge
Support
💬
Live Chat
Available round the clock. Look for Beatrice in the corner.
☎️
Telephone
+44 (0)20 7946 0000 — Mon–Fri 09:00–19:00 GMT.
Common topics
- Account login & recovery
- Coin balance & daily bundle
- Mayfair Club invitations
- Reporting a bug or game issue
- Closing or pausing an account